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Mastering Certified Competency-Based Interviewing Skills

Interviewing Skills Certification Training

In today’s competitive job market, having strong interviewing skills is crucial for both job seekers and employers. To effectively assess candidates and make informed hiring decisions, organizations are increasingly adopting competency-based interviewing techniques. In this comprehensive guide, we will delve into the realm of certified competency-based interviewing skills, providing valuable insights, strategies, and tips to help you master this approach and excel in your hiring process.

Understanding Competency-Based Interviewing

Competency-based interviewing is an approach that focuses on assessing an individual’s behaviors, skills, knowledge, and abilities relevant to a specific job role. Rather than relying solely on traditional questions about qualifications and experience, competency-based interviews aim to uncover how candidates have demonstrated particular competencies in real-life situations. By evaluating past performance, employers gain a deeper understanding of a candidate’s potential for success in a given role.

The Benefits of Certified Competency-Based Interviewing

  1. Improved Hiring Accuracy: Certified competency-based interviewing enhances the accuracy of hiring decisions by providing a standardized and systematic approach to assessing candidates. By evaluating specific competencies, employers can effectively match candidates to job requirements, resulting in better-fit hires.
  2. Enhanced Predictability: Competency-based interviews enable employers to predict future performance based on past behavior. By identifying candidates who have successfully demonstrated the desired competencies, organizations can make more informed decisions regarding a candidate’s potential contribution to the company.
  3. Reduced Bias: Certified competency-based interviewing reduces the influence of personal biases in the hiring process. By focusing on objective criteria, such as specific competencies, employers can evaluate candidates based on merit, leading to fairer and more inclusive hiring practices.
  4. Structured Assessment: With a certified competency-based interviewing framework, employers can structure interviews more effectively. By utilizing standardized questions and evaluation criteria, organizations can ensure consistency and comparability among candidates.

The Key Elements of Certified Competency-Based Interviewing

To successfully conduct competency-based interviews, it is essential to understand and implement the following key elements:

1. Identifying Relevant Competencies

Before conducting interviews, it is crucial to identify the competencies required for the job role. This involves a thorough analysis of the position, considering the necessary skills, knowledge, and behaviors for success. By clearly defining the competencies, interviewers can develop targeted questions that elicit specific examples of how candidates have demonstrated these competencies in the past.

2. Developing Behavioral Questions

Behavioral questions form the core of competency-based interviews. These questions prompt candidates to provide real-life examples of situations they have encountered and the actions they took to achieve positive outcomes. When developing behavioral questions, it is important to use the STAR method (Situation, Task, Action, Result) to structure the candidate’s response and gain a comprehensive understanding of their capabilities.

3. Active Listening and Probing

During competency-based interviews, active listening is essential to effectively evaluate a candidate’s responses. Interviewers should pay close attention to the details provided and ask probing questions to gather deeper insights. Probing helps uncover the candidate’s thought process, decision-making abilities, and the impact of their actions in different scenarios.

4. Evaluation and Scoring

To maintain objectivity and consistency, it is important to establish a scoring system for evaluating candidates’ responses. Each competency should have defined criteria or rating scales to assess the level of proficiency demonstrated. By systematically evaluating candidates based on predetermined standards, employers can compare applicants fairly and make well-informed decisions.

Strategies for Excelling in Certified Competency-Based Interviews

To excel in certified competency-based interviews, consider the following strategies:

1. Thoroughly Prepare

Research the competencies relevant to the job role and familiarize yourself with the organization’s mission, values, and culture. Review common behavioral interview questions and develop concise and compelling responses that highlight your accomplishments and abilities.

2. Analyze Job Descriptions

Study the job description and identify the key competencies sought by the employer. Reflect on your past experiences and select examples that align with these competencies. Use the STAR method to structure your responses effectively, emphasizing the actions and results achieved.

3. Practice Mock Interviews

Engage in mock interviews with a trusted friend or mentor. Practice articulating your experiences using the STAR method, ensuring your responses are concise, relevant, and demonstrate the desired competencies. Solicit feedback and make adjustments as needed.

4. Demonstrate Transferable Skills

Even if you lack direct experience in a particular competency, identify transferable skills from other areas of your life or work. Showcase how these skills can be applied to the job role, highlighting your adaptability and ability to learn quickly.

5. Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the role, the organization, or any other relevant topics. This demonstrates your genuine interest in the position and allows you to gather additional information to make an informed decision if an offer is extended.


Certified competency-based interviewing skills are invaluable in today’s competitive job market. By adopting this approach, employers can make more accurate hiring decisions, resulting in better-fit candidates and improved organizational performance. For job seekers, mastering competency-based interviews is a gateway to showcasing your abilities and standing out from the competition. By understanding the key elements and implementing effective strategies, you can excel in certified competency-based interviews and take your career to new heights.

Become an Expert in Competency-Based Interviewing Skills

The Certified BEI Practitioner (C-BeiP)™ accreditation by Synergogy is a 8-hour BEI Certification Program. This interviewing skills certification program is endorsed by Human Resource Certification Institute (HRCI) for 8 Hours of continuing education units.  Our behavioral interviewing certification helps you learn to design, conduct & evaluate interviews and master structured interviews.

Certified BEI Practitioner (C-BeiP™)

Our BEI Certification Program is designed on core principles of Behavioral Event Interviews. BEI based interviews are a structured method of interviewing that reduces the guess work in hiring. Master BEI concepts, learn to design, conduct and evaluate interviews. Make the right talent decisions across the employee lifecycle.

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