- Personal & Interpersonal Effectiveness Courses
Assertiveness at Work
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Assertiveness at Work Overview
Being assertive is a constructive middle ground between being aggressive and passive. Being assertive is about creating win-wins at the workplace. This course is designed to help you build your confidence in dealing with situations requiring assertiveness. The course offers participants the opportunity to work on their own personal and work situations, where they want to be more assertive.
- Micro Learning Labs
Course Outline
- Meaning of assertiveness
- Assertiveness vs aggressiveness / passiveness
- Parent - Adult - Child Anchors
- Broken record technique
- Ways of saying ‘no’
- Responding constructively
- Micro Learning Labs
Who Should Attend?
This course is ideal for people looking to take more control of their work life. New managers, team leaders, or anyone else looking at learning how to build self esteem and confidence.
- Micro Learning Labs
Course Methodology
During the program we use the principles of adult learning and draw upon a variety of modalities to create a powerful, stimulating environment for participants.
- Socratic interaction
- Small and large group work
- Observation and feedback
- Dyad and Triad practice sessions
- Video and Demonstrations
- Micro Learning Labs
Participant Takeaways
- Participant Workbooks
- Additional Resource Materials
- Pre-Course Reading / Cases
- In-session Handouts
- Templates & Guides
Introducing MicroLearningLabs™
30+ future skills delivered online over micro learning sessions of 2 to 3 hours.
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30+ future skills covered
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2 to 3 hour laser focused learning
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Virtual instructor-led sessions
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Delivered in 10+ languages
Management & Leadership Courses
These courses are offered as online instructor-led or F2F formats. With a global presence, we can also deliver these courses in multiple languages and locations around the world.
Personal & Interpersonal Effectiveness Courses
These courses are offered as online instructor-led or F2F formats. With a global presence, we can also deliver these courses in multiple languages and locations around the world.
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