- Management & Leadership Courses
Win-Win Conflict Management
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- Micro Learning Labs
Win-Win Conflict Management Overview
We normally look at conflict with a negative connotation. However, workplace conflict is an important aspect of high performing teams. The very idea of diversity is to create multiple ideas at the workplace. With these ideas come conflicts. This course focuses on how to create win-win outcomes from conflict situations at the workplace.
- Micro Learning Labs
Course Outline
- What is conflict and how we react to it
- How are conflicts caused and what are the subtle signs leading to conflicts?
- What are the 4 universal sources of conflict?
- What is win-win conflict and how do we benefit from it?
- Unconscious responses to conflict.
- Fostering a win-win conversation.
- Micro Learning Labs
Who Should Attend?
This course is designed for leaders, managers, supervisors and any other professional looking to improve their conflict management skills.
- Micro Learning Labs
Course Methodology
During the program we use the principles of adult learning and draw upon a variety of modalities to create a powerful, stimulating environment for participants.
- Socratic interaction
- Small and large group work
- Observation and feedback
- Dyad and Triad practice sessions
- Video and Demonstrations
- Micro Learning Labs
Participant Takeaways
- Participant Workbooks
- Additional Resource Materials
- Pre-Course Reading / Cases
- In-session Handouts
- Templates & Guides
Introducing MicroLearningLabs™
30+ future skills delivered online over micro learning sessions of 2 to 3 hours.
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30+ future skills covered
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2 to 3 hour laser focused learning
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Virtual instructor-led sessions
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Delivered in 10+ languages
Management & Leadership Courses
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These courses are offered as online instructor-led or F2F formats. With a global presence, we can also deliver these courses in multiple languages and locations around the world.
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