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360 Degree Feedback Tool for Confident, Competency-Based Growth
Great talent decisions should never rest on a single opinion. For that reason, Synergogy built its 360 Degree Feedback tool — a fairer, sharper way to see how a person truly performs at work. Designed around a structured 360 Degree Feedback Survey, it draws honest, balanced input from managers, peers, direct reports and the individuals themselves. Together, those voices create genuine 360° Feedback on Competencies instead of guesswork. Because this Multi Rater Feedback approach replaces assumption with clear, observable patterns, every Competency Evaluation becomes a fair, motivating and growth-focused conversation.
What it measures
360° Feedback on Competencies: See the Full Picture
A single manager rarely sees everything. Therefore, one viewpoint can miss both strengths and hidden gaps. 360° Feedback on Competencies closes that gap. It collects observations from every direction around a person, and then maps them to the behaviours that drive success.
Each rater group sees a different slice of performance. Peers notice collaboration. Direct reports experience leadership. Managers observe delivery. Consequently, the combined view is far richer than any single appraisal.
From Job Titles to Observable Behaviour
Competencies describe what good performance actually looks like. For example, "communication" becomes a set of specific, observable actions that raters can score with confidence. As a result, feedback stays objective, and development becomes practical. Synergogy aligns every question to your own competency framework. However, when no framework exists yet, our team helps you build one first.
Confidentiality keeps responses honest, while clear rating scales keep the data consistent. Together, these design choices deliver 360° Feedback on Competencies that people genuinely trust and act on.
See it in action
Sample 360 Degree Feedback Reports
A report should do more than display scores. Therefore, every Synergogy report turns 360° Feedback on Competencies into a clear, guided story of strengths, gaps and next steps. Explore the three sample reports below to see exactly what each participant receives.
HRBP 360 Feedback Report
A role-specific review for HR Business Partners. It evaluates the competencies that define a trusted, strategic HR partner.
- Self versus rater-group comparison
- HRBP competency deep-dive
- OKR-format development plan
EQ 360 Feedback Report
A focused view of emotional intelligence at work. It shows how self-awareness, regulation and empathy appear to others.
- EQ competency scores by rater group
- Perception-gap insights
- OKR-format development plan
360 Competency Evaluation Report
Our flagship multi-competency review. It maps strengths and gaps across a full leadership Competency Evaluation set.
- Full data tables by rater group
- Strengths to amplify and areas to develop
- 1-year development OKRs
●Interactive, Not a Static PDF
Each report is a live, online experience available to every participant. Consequently, people can explore their own results, filter by rater group and revisit insights whenever they need them — long after the debrief.
✓Development Plans in OKR Format
Here is what truly sets our reports apart. Every report includes a suggested development plan written in OKR format. As a result, feedback converts straight into clear objectives and measurable key results, so growth is tracked rather than forgotten.
Want a personalised walkthrough of a sample report?
The process
How the 360 Degree Feedback Survey Works
Every 360 Degree Feedback Survey from Synergogy follows a clear, proven path. Furthermore, each step is managed for you, so the experience stays simple for participants and administrators alike.
Define the Competencies
First, we align the survey to the competencies that matter most for the role and your strategy.
Select the Raters
Next, each participant nominates managers, peers and direct reports, with manager sign-off for balance.
Collect the Responses
The 360 Degree Feedback Survey then opens online, with confidential, mobile-friendly access for every rater.
Generate the Report
Afterwards, results become a clear, visual report that highlights strengths, gaps and rater agreement.
Debrief and Plan
Finally, a trained coach debriefs the findings and helps the individual build a focused action plan.
What gets evaluated
Competency Evaluation Across 25 Research-Based Competencies
Strong Competency Evaluation looks beyond results alone. Instead, it examines the behaviours that produce those results. Therefore, Synergogy can build every 360 Degree Feedback Survey around the DNA®25 model — 25 research-based competencies developed by TTI Success Insights. Moreover, the same 25 competencies apply to any role; only their priority and target level change.
Appreciating Others
Identifying with and caring about others.
Understanding Others
Understanding the uniqueness and contributions of others.
Employee Development & Coaching
Supporting and contributing to the professional growth of others.
Teamwork
Cooperating with others to meet shared objectives.
Interpersonal Skills
Communicating well, building rapport and relating to all kinds of people.
Futuristic Thinking
Imagining, envisioning and projecting what has not yet been actualised.
Project Management
Overseeing the resources, tasks, systems and people needed to obtain results.
Conflict Management
Understanding, addressing and resolving conflict constructively.
Leadership
Influencing people to believe in a vision and a clear sense of direction.
Customer Focus
Anticipating, meeting and exceeding customer needs and expectations.
Self Starting
Demonstrating initiative and a willingness to begin working.
Flexibility
Modifying, responding and adapting to change with minimal resistance.
Negotiation
Listening to many views and facilitating agreements between parties.
Planning & Organising
Establishing courses of action so work is completed effectively.
Time & Priority Management
Prioritising and completing tasks within set time frames.
Personal Accountability
Being answerable for personal actions and outcomes.
Goal Orientation
Setting, pursuing and attaining goals regardless of obstacles.
Diplomacy
Handling difficult or sensitive issues effectively and tactfully.
Influencing Others
Affecting the actions, decisions and thinking of others.
Problem Solving
Defining, analysing and diagnosing a problem to form a solution.
Resiliency
Recovering quickly from adversity and setbacks.
Creativity & Innovation
Creating new approaches, designs, processes and systems to achieve results.
Decision Making
Analysing all aspects of a situation to make sound, timely decisions.
Conceptual Thinking
Analysing patterns and abstract concepts to form connections and insights.
Continuous Learning
Taking initiative to regularly learn new concepts, technologies and methods.
DNA®25 competency model © TTI Success Insights. Synergogy is an authorised TTI partner.
No Competency Framework Yet? We Will Build One.
Many organisations do not yet have a defined competency set. However, that is never a barrier. Our consultants design a tailored framework for you, mapped directly to your role requirements and strategy. As a result, your Competency Evaluation measures the behaviours that genuinely matter in your context. Explore our approach to Competency Mapping.
Whether you adopt the DNA®25 model or a bespoke framework, you receive a Competency Evaluation that is fair, role-relevant and ready to act on.
Why it works
The Benefits of Multi Rater Feedback
Multi Rater Feedback changes how organisations grow their people. Rather than relying on one opinion, it builds a balanced, evidence-led picture. As a result, development conversations become fairer, clearer and far more motivating.
- Reveals hidden gaps that single-source reviews often miss.
- Builds self-awareness, which is the foundation of real growth.
- Links development directly to business-critical behaviours.
- Creates accountability through balanced, multi-source input.
- Strengthens a culture of honest, continuous feedback.
- Gives leaders objective data for coaching and succession planning.
Multi-rater input works best when it leads somewhere. Therefore, Synergogy pairs every report with practical next steps. Our Coaching Skills for Managers programme equips leaders to turn feedback into momentum.
In addition, the results feed naturally into a wider Leadership Development journey. For teams ready to embed the habit, our guide on building a continuous feedback culture is a useful next read.
The Synergogy difference
Why Choose the Synergogy 360 Degree Feedback Tool
Synergogy has supported people decisions across more than 500 organisations and 23+ industries. Therefore, our 360 Degree Feedback tool is built on real implementation experience rather than theory alone.
A Connected Assessment Ecosystem
Our consultants pair the tool with proven instruments so you can go deeper. For example, the DNA-25 Competency Assessment sharpens your Competency Evaluation, while the EQ Assessment and DISC Assessment add behavioural insight. In addition, the Adaptability Quotient and 12 Driving Forces™ reveal readiness and motivation. You can explore the full range on our Assessments hub.
Grounded in Global Good Practice
We also follow recognised standards. For instance, our design reflects guidance from bodies such as SHRM and research featured in the Harvard Business Review. Moreover, the underlying assessment science is grounded in partners like TTI Success Insights.
Feedback That Becomes Capability
Finally, every project connects to the bigger picture. Our Organisation Development team turns 360-degree insight into lasting capability. Consequently, the 360 Degree Feedback tool delivers measurable change, not just a report.
Questions answered
360 Degree Feedback Tool FAQs
What is a 360 Degree Feedback tool?
A 360 Degree Feedback tool is a structured system that gathers Multi Rater Feedback on a person from managers, peers, direct reports and themselves. It then converts that input into a clear, behaviour-based competency report.
How is Multi Rater Feedback kept confidential?
Responses from peers and direct reports are grouped and anonymised. Consequently, raters can share honest Multi Rater Feedback without concern, while the individual still receives a clear, usable summary.
How long does a 360 Degree Feedback Survey take?
Most raters complete the online survey in 15 to 20 minutes. A full cycle, from set-up to debrief, typically runs over three to four weeks.
Who should use 360° Feedback on Competencies?
It suits new managers, emerging leaders and senior leaders. In addition, intact teams use it to strengthen collaboration and shared accountability.
What happens after the report is delivered?
A trained coach debriefs the results and helps the individual build a focused development plan. Therefore, feedback leads to action rather than sitting unused.
Ready to Develop Your People With Evidence?
Book a 30-minute consultation and we will design a 360-degree programme around the competencies that matter most to your organisation.
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